| PROVISIONING QUALITY | Secure the consistency of the subscriber information amongst commercial and technical systems. Measure the performance of the activation process |
| TRAFFIC CONSISTENCY | Secure the consistency of the usage amongst platforms: Switchs, SMS-C, Interconnection gateways, Radius, Prepaid & Postpaid Billing, TAP files, Evoucher and P2P management platforms |
| PREPAID & POSTPAID REVENUE ASSURANCE | Secure Migrations and platform updates by making sure business rules are properly taken into account and there is no revenue loss |
| QUOTA MANAGEMENT | Tracks data usage, provides web services for customers information and integrates with provisioning platform to raise alerts and update maximum bandwidth |
| SITE ANALYSIS & PROFITABILITY | Confirms the value of each site to set support & deployment priorities. Shares this information with Business Units |
| TRANSMISSION ANALYSIS | Clarify network topology Identify incidents or saturation impacts on customers |
| INCIDENT IMPACT ON CUSTOMER EXPERIENCE | For transmission links and Site incidents, identify individual subscribers impacted and helps determine the right compensation strategy |
| QOS | Segment Subscribers based on their QoS (drop call, bandwidth, S/N, latency…) Integrate into churn prediction models |
| SMS-C FIREWALL | Real-Time SMS validation, both incoming and outgoing, to avoid spam and unauthorized interworking connections |
| CUSTOMER INVESTIGATION | Extract detailed usage from the various platforms on a specific customer for auditing or claim management purposes |